Return & Refund Policy

Training Gear & Apparel

Vegvisir Outdoors™ training gear and apparel is produced on demand specifically for each order. Because these products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or incorrect color selection.

Please review the product description and available sizing information carefully before placing your order.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact Vegvisir Outdoors within 30 days of receiving your order.

Email info@VegvisirOutdoors.com and include:

• Your order number
• A description of the issue
• Clear photographs showing the damaged, defective, misprinted, or incorrect item

Once the issue has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund.

Incorrect Size or Color

Because our apparel is produced on demand, we cannot offer refunds or exchanges when the size or color originally ordered by the customer was correctly fulfilled. Please consult the sizing information provided on the product page before ordering.

If the product itself was mislabeled or you received a size or color different from what you ordered, please contact us as described above.

Lost Packages

If your order appears to have been lost in transit, please contact us as soon as possible so we can review the shipment and determine the appropriate resolution.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Contact

Questions regarding an order, refund, or product issue may be directed to:

Vegvisir Outdoors LLC
New Hampshire, USA
info@VegvisirOutdoors.com